YesPay working on the US chip and pin market

Yespay, with their Emboss software are mounting a serious assault on the US market. A recent press release highlights the main reasons to adopt Yespay in Canada and the US

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Dealing with canonical links properly on MS IIS

One of the single worst things for search engine optimisation (SEO) you can have on your website is duplicate content. If Google thinks your ecommerce site has content copied from other website, or you have multiple pages on your site using the same content, then your search engine ranking will be penalised. Continue reading

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Cybertill EPOS looking better for retailers

Cybertill is an interesting EPOS solution choice for retailers.  The Cybertill system works by hosting the software on remote web servers instead of the the traditional LAN application. This has many advantages in cost of deployment etc, but up until now has had some big disadvantages.

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Chip and Pin for the web and Ecommerce, 3d secure.

Chip and pin has been a fair success for small retailers in the UK. Now you can get chip and pin for the web and ecommerce in for form of 3d-secure. Small retailer need to make sure they are using 3d-secure, chip and pin for the web as soon as possible and discard old PCI-DSS banned methods of taking card payments for web orders. Continue reading

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My Chip and Pin Machine is Broken

I am amazed at how often I pick up the phone to a customer complaining that their chip and pin machine has broken. One of the worst things that can happen to a small retail is the disaster of a broken chip and pin terminal. Small retailers should always be ready with a plan for this issue. Continue reading

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Staff thefts from chip and pin refunds

Over the last couple of years I’ve seen an alarming increase in staff theft. I’ve seen numerous instances where staff have stolen money from small retailers by using the refund facility of chip and pin terminals. Continue reading

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USB Chip and pin terminal machines – USB to Serial converters

Manufacturers of chip and pin machines persist in fitting them with a old fashioned serial interface, which is perplexing because less and less computers come with a serial port attached as standard. There are reasons for this, and ways around it. Continue reading

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Do not let your customers’ ecommerce site SSL certificates to expire

If you are a software house selling and hosting ecommerce solutions to retailers, you will have a Secure Sockets Layer (SSL) certificate installed on your web server for each different customer that has a website hosted with you. Letting these SSL certificates expire is one of the biggest blunders you can make as an ecommerce solution provider. Continue reading

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Do not give out Demo EPOS retail software

For a long time I have made it a point to never give prospective customers a demonstration copy of EPOS and retail management software. There are a number of reasons for this: Above all, you will probably loose a sales!

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PCI-DSS Complience: filtering down to smaller retailers

The time has come for PCI-DSS to filter down to the smaller retailers. Most retail business would by now have received and probably filled in forms for PCI-DSS self certification.

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